Frequency asked questions

Who or what is
- We are a group of companies / self-employed entrepreneurs who are dedicated to people transfers.

Are your vehicles are legal?
- Yes, vehicles that we use in your services are completely legal. All our vehicles have the necessary permits and licenses to do the services booked. We use stardard taxis and private taxis without signs.

Why book with us ?
- Because we are direct suppliers, we don´t subcontract services to people who don´t belong to the group or we don´t know, so we make sure that the driver/vehicle is always appropriate for your service.
- Because there are no surprises with vehicles, all will be clean and without errors.
- Because the data of your credit cards will not go through our system, they go directly to the payment gateway of our bank.
- Because we adjust to your needs, not yours to ours.

How do I get in touch with you outside of office hours?
- Do not worry, we have several options. You can write from the "Information" tab of our website, email us to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us directly to 24 hours emergency phone that you will receive with your booking.

Can I cancel my reservation?
- Yes, you may cancel your reservation up to 12 hours before the service without cost.

What is it happend if my flight is delayed ? Will I have extra charges ?
- Do not worry , we monitorized flights arrivals times before going to pick-up you. So, there will be no extra charges for delayed flights .

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